When Disaster Strikes: Lessons from Logistics at The Home Depot

Category: 
Industry
Topic: 
Private Industry Humanitarian Response to Disasters
Organization: 
The Home Depot

Home Depot is the world’s largest home improvement retailer with a strong home repair retail presence nationwide through its 2,100 retail stores. The Home Depot is committed to be a strong first responder serving demand before, during, and after disasters, especially hurricanes. To achieve this, it effectively coordinates its different functional areas such as Asset Protection, Merchandising, Logistics and Regional Management. Establishing hurricane distribution centers, forecasting inventory for a hurricane season, preposition by canned loads, sending in repair teams and opening stores right after the storm, are a few examples of the activities that Home Depot does to enable a fast response after a hurricane.


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