HHSCM Alumni Spotlight

The course learnings have given me deeper insights into supply network and route optimization which will be invaluable in solving some of the supply challenges we may face back home such as supply/demand disparities.

The greatest piece of knowledge for has been the consistent use of analytics to support decision making within my organizational health commodity value chain.

The cross functional nature of my work involves the procurement, warehousing & distribution of health commodities to health facilities in Uganda. Since the course we have been able to automate & streamline various cross functional processes notably; the recent start of the implementation of the ERP system has been a very exciting thing here at NMS with anticipated benefits like real time visibility of value chain operations, integration of cross functional processes to enhance supply chain performance, enable faster turnarounds in procurement and delivery lead times.

We have adopted the use of dashboards to improve supply chain visibility, tracking of processes & monitoring of events that could disrupt the value chain. We have been able to leverage tech applications like i) Advance Shipment Notice (ASN)- online scheduling of supplier deliveries, ii) Delivery Monitoring Tool (DMT)- real time monitoring of timely deliveries of health commodity to our clients the public health facilities, iii) Contract Management Tool (CMT)- managing supplier performance through monitoring KPI's like delivery lead time, order fulfillment rate and quality of health commodities delivered. These applications have supported our staff in improving overall organizational performance especially in these uncertain Covid-19 times when health commodities are needed more than ever before.