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Systems Operations and Strategic Interactions in Supply Chains

Special Note

All three (3) courses that comprise the Health and Humanitarian Supply Chain Management Certificate have been transitioned to a Remote Learning format and will be taught by LIVE video instruction similar to the experience you would receive in person.

The remote learning experience is maximized through our blended delivery format, consisting of online pre-course modules, live interactive video instruction, games, and breakout groups. The program is spread over three weeks, running only for a few hours each day (9:30am to 1:00pm, US Eastern time Monday through Thursday) to provide flexibility with work schedules.

Registrants must complete an online pre-course prior to attending the classroom course. Click here for information about the online pre-course.

For course-related questions, please email the Center for Health and Humanitarian Systems.

The Remote Learning Certificate Program is offered at a reduced cost of $4,200 (originally $6,000). Courses taken individually (not the full 3 course program) will be $1800 each rather than the original fee of $2400.

Course Description

Often the lack of cooperation and coordination between organizations or stakeholders lead to inefficiencies, despite having common goals. A systems view is needed to ensure appropriate use of scarce resources to meet the multiple, and often conflicting, short- and long-term goals from multiple constituents. This course will focus on conceptual and modeling skills to understand and effectively manage supply chains and operations from a systems perspective. Models will address system characteristics (e.g., demand dependencies) that drive system dynamics and policies to regulate performance. Course topics include methods for improving coordination and collaboration, addressing demand dependencies, and reliably measuring and evaluating system performance.

Who Should Attend

This course is designed for representatives from governmental or non-governmental organizations, private corporations, military, and foundations, including but not limited to senior executives overseeing administrative and operational functions of an organization, logistics and supply chain managers, program managers, directors of field operations, directors of emergency/disaster preparedness and response, and public health professionals.

How You Will Benefit

  • ​​​​​​Provide immediate impact to your organization through learnings gained from applied and real-world case studies.
  • Learn to bring NGOs, businesses, or government entities together to enhance collaboration, cooperation, and communication.
  • Discover current trends and procedures to help organizations and team members get and stay ahead of the curve.
  • Build a critical knowledge base to make tactical decisions around inventory, routing, and distribution.
  • Deliver best practices to measure and evaluate the efficiency, impact, and outcomes of focused initiatives or ongoing logistics and supply chain operations.
  • Transform the health and humanitarian sectors with increased capacity to participate in planning and strategic decision-making for effective supply-chain management.

What Is Covered

  • How coordination and collaboration can improve supply chain efficiency and effectiveness
  • How events, decisions and actions in one part of a system, such as a supply chain, impact other parts of the system
  • System-wide inventory variability and costs mitigation and reduction
  • Evaluation metrics
1. Pre-Course Activities (5 hrs) - Conducted online (subject to change)
  • Coordination and Collaboration – 2 hours
  • Game Theory/Incentives – 1 hour
  • System Dynamics - 2 hour
NOTE: Pre-course activities will conducted online using the CANVAS online learning management system. Access instructions will be provided to registrants. Pre-course assignments should be completed prior to the start of class for credit.


2. Live Leaning Component (2 format options; format offerings may vary each year)
  • In Person Learning (2 days) - At Georgia Tech Global Learning Center
  • Remote "Online" Learning (4 days) - Online Video conferencing platform


Course Materials


  • Participants receive readings, case studies, spreadsheet files, and lecture slides, and will be given access to the pre-course web-based activities.


  • Students need a laptop with Microsoft Excel and the ability to connect to a high-speed internet connection (internet access is provided for In person learning portions of course).

Course Prerequisite and Related Certificate Information

For those interested in earning the Health and Humanitarian Supply Chain Management Certificate, this course is the third and final of the three-course certificate program. To earn the certificate, participants must register and complete the following courses within three years:

  1. Responsive Supply Chain Design and Operations
  2. Inventory Management and Resource Allocation in Supply Chains
  3. Systems Operations and Strategic Interactions in Supply Chains

The Georgia Tech Health and Humanitarian Logistics Professional Certificate Program is an executive education program designed for practitioners in non-governmental organizations (NGOs), government, industry, and the military who are active participants in health and humanitarian sectors. The courses are developed for practitioners seeking to build skills to improve decision making in preparedness, response operations planning, and system design. Courses include many interactive components, such as case studies and games, which help professionals in the humanitarian world to link the challenges and decision-making tradeoffs they face in practice with the systematic approaches, tools, and techniques presented.

Course CEUs

This course provides for 2.20 continuing education units (CEUs).

Course Instructors

Course Fees

Standard: $1,800.00, Alumni/Org Discount: $1,620.00, Certificate: $1,400.00 (cost of each course when signing up for and paying for a multi-course certificate program).

Remote learning certificate program fee is $4200 (three courses); the fee for a single course outside of the certificate program is $1800.

First time attendees pay the listed course fee. If you are a returning student of our courses, you will receive a 10% discount. Contact us to receive the discount code to enter at checkout.

There are discounts available for multiple-team member registrations, and to members of certain organizations. Discounts cannot be combined. To inquire about discounts, call 404-385-8663 or contact us, prior to registering.

The program fee for LIVE courses (non-online) includes continental breakfasts, lunches, breaks, at least one dinner during the week with the cohort, parking, internet access, and all classroom materials.

If we must cancel a program, registrants will receive a full refund. Georgia Tech, however, cannot assume the responsibility for other costs incurred. Due to program enrollment limits, early registration is encouraged. Registrations will be acknowledged by a letter of confirmation from Professional Education.

Course Times

In Person Course:

On the first day, please check in at least 30 minutes before the class start time. Daily Schedule is as follows and subject to change:

Morning session (8:30am-12:30pm)
Lunch (12:30pm-1:30pm)
Afternoon session (1:30pm-5:00pm)
Online Course Times:
Each course will run for 1-week Monday through Thursday from 9:30am to 1:00pm EST each day. (subject to change)


April 22, 2024 to April 25, 2024